About Us

The Self Planner was established in London, United Kingdom with a simple mission and belief that what you write down becomes real with intentional action, plan and daily strategy. That’s why we’ve created more than just planners and journals; we’ve created a canvas for ambition, a sanctuary for thoughts, and a tool for those who seek more from every day.
Founded on the belief that the tools we use shape the way we live, our brand was born out of a desire to elevate the everyday. In a fast-paced, digital-first world, we saw a need for something timeless. a return to craftsmanship, intentionality, and tangible beauty.
Our products are designed not only to organize your day but to inspire your life. Every page we craft, every detail we design, serves a purpose: to help our customers turn dreams into plans and plans into reality. From the supple texture of our leather covers to the precision of our paper stock, we obsess over quality, because excellence shouldn’t just be seen, it should be felt.

Your Questions, Answered

Shipping and Delivery

How long does it take to process my order?

All orders are carefully prepared and dispatched within 1–3 business days. During peak periods or promotional events, processing times may be slightly longer.

How long will delivery take?

Delivery times vary depending on your location and local courier services:
United Kingdom: 2–4 business days
Europe: 5–10 business days
United States & Canada: 7–14 business days
Rest of the World: 10–21 business days

Will I receive tracking information?

Yes. Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to follow your parcel’s journey to your doorstep.

Do you ship internationally?

Yes, we proudly ship worldwide. Wherever you are, we ensure your Self Planner arrives beautifully packaged and in perfect condition.

Will there be customs or duties charges?

Customs, duties, and import taxes may apply depending on your country’s regulations. These fees are determined by your local customs authority and are the responsibility of the customer. As charges vary by destination, we recommend checking with your local customs office before placing your order.

How is The Self Planner packaged?

Each planner is elegantly presented in our signature packaging, designed to protect your order and offer a refined unboxing experience from start to finish.

Returns & Refunds

What is your returns policy?

We hope you’ll love your Self Planner. However, if you’re not completely satisfied, you may return your order within 14 days of delivery, provided it remains unused and in its original packaging.

Please note:

  • Sale items are non-refundable and cannot be exchanged.
  • Original shipping fees are non-refundable.
  • Customers are responsible for return shipping costs unless the item is faulty or damaged.

How quickly will my refund be processed?

Once your return has been received and inspected by our team, we aim to process your refund within 14 days. Please note that your bank or card provider may take an additional up to 14 days to credit the funds to your account.

Can I use a different card for my refund?

Refunds can only be issued to the original payment method used at checkout. This is to ensure the security and integrity of all transactions.

Do The Self Planner products come with a guarantee?

Each Self Planner is crafted with care and designed to last. While we do not currently offer a formal product guarantee, we take pride in the quality of our materials and workmanship. If you experience any issues, please contact our Customer Care team via email at [email protected], and we’ll be happy to review and assist wherever possible.